Where do you ship out from?
Everything from my store is shipped out by White Squirrel, a small fulfillment company based in Everett, WA USA, which specializes in working with small indie artists/makers mostly in the comics and game industries. I have been working with them since 2020, and they even did fulfillment for my recent Kickstarter, so rest assured your order is in good hands! Their warehouse is awesome - it's filled with tarot decks, plushies, cool art, rad people, and a dog.
Once in a blue moon I will ship out orders from my studio in Seattle, which also has a dog. :)
When will my order ship out?
While shipping schedules change weekly, we aim to ship out orders once a week. You will be sent a shipping confirmation email with tracking (for most orders) from White Squirrel when your package goes out.
What is the best way to contact you?
The best way to contact me is through the contact form or by emailing me at thecreepingmoon @ gmail . com. If your question is about an open order, please make sure your order number is included in your message. Please note that I prefer to not use DMs on social media, nor do I monitor those inboxes regularly.
Can I customize an item (different size,color etc.)?
The vast majority of my items are made in bulk so I can't make one-offs, sorry!
Can you rush my order?
We cannot accommodate rush orders, sorry! You may upgrade shipping during checkout but all orders will be shipped in the order they were received.
Can I add something to my order?
Yes! If you wish to add more items to your order, please email me as soon as possible with your order number and the item(s) you would like to add. It is much easier on our end to simply add something to an existing order than to combine two orders. Please note that your order will be put on hold until the remaining balance is paid for the additional item(s).
Oh no! You're sold out of _____! Will you have more?
Most of the time, if something is sold out I'm in the process of restocking. This can oftentimes take weeks or even months depending on the item. If something is going to be restocked, there will be a restock notification sign-up on the listing page. If something is discontinuing, I will try to mention this in the listing.
I'm an international buyer. Is VAT/GST/etc. included in my purchase?
This store is not registered to collect VAT/GST. Buyers outside of the United States may be charged import fees when your package arrives in your country, which you are responsible for. If you are located in the UK, EU, Norway or Australia, please visit my Etsy shop, which collects VAT/GST upfront.
Can I get this tattooed on me? Tattoo commissions?
I allow tattoos of my existing artwork - you do not have to email me for permission. My only requirement is that both you and the tattoo artist credit me whenever posting on social media (tag @thecreepingmoon).
However, keep in mind that your tattooer is an artist, not a printer. My style may be different than theirs - therefore what you see in their portfolio will be more indicative of the final product. Because of this, I would actually recommend finding an artist who's style you like and commissioning a custom design from them, as opposed to using one of my designs.
If you wish to leave a tip for using my artwork, it is much appreciated!
I do not do tattoo commissions.
I have a retail shop and want to carry your products! Do you wholesale?
Yes I do! I offer wholesale for card decks, prints, notebooks, stickers and more. If you are interested, please message me with a link to your store and I'll send you login info for my wholesale store.
Please note that I do not accept new wholesale clients during the months of November/December.
Are any previous editions from the tarot/oracle deck for sale? Will you be making any revisions to the deck for future editions?
Sorry, no! I don't keep previous editions on hand. Once they're gone they're gone.
I am not planning on making any more artwork revisions to the deck. This includes borderless/pip-less/etc versions. I'd much rather spend that time and energy making new things! Thanks for understanding.
Do you do collaborations with influencers/tarot readers in exchange for reviews?
I am now open for commissions! Please send me an email at thecreepingmoon @ gmail . com
I am available for private commissions (portraits etc.) as well as commercial projects (book covers, spot illustrations, game/card art, etc.). Please take a look at my portfolio to see the extent of my work.
Please note that I don't do tattoo designs or typography/vector-based graphics.