FAQs

Where do you ship out from?

Everything from my store is shipped out by White Squirrel, a small fulfillment company based in Everett, WA USA, which specializes in working with small indie artists/makers mostly in the comics and game industries. I have been working with them since 2020, rest assured your order is in good hands!

Once in a blue moon I will ship out orders from my studio in Seattle.

When will my order ship out?

While shipping schedules change weekly, we aim to ship out orders once a week. You will be sent a shipping confirmation email with tracking (for most orders) from White Squirrel when your package goes out. 

Can I customize an item (different size,color etc.)?

The vast majority of my items are made in bulk so I can't make one-offs, sorry!

Can you rush my order?

We cannot accommodate rush orders, sorry! You may upgrade shipping during checkout but all orders will be shipped in the order they were received.

Oh no! You're sold out of _____! Will you have more?

Most of the time, if something is sold out I'm in the process of restocking. This can oftentimes take weeks or even months depending on the item. If something is going to be restocked, there will be a restock notification sign-up on the listing page. 

I'm an international buyer. Is VAT/GST/etc. included in my purchase?

This store is not registered to collect VAT/GST. Buyers outside of the United States may be charged import fees when your package arrives in your country, which you are responsible for. If you are located in the UK, EU or Australia, please visit my Etsy shop, which collects VAT/GST upfront.

Can you combine orders?

Depending on how busy my warehouse is, sure! Just send me a message with both of your order numbers. Note that any potential refunds will be issued after your order has been shipped.

Can I get this tattooed on me? Tattoo commissions?

I allow tattoos. My only requirement is that both you and the tattoo artist credit me whenever posting on social media (tag @thecreepingmoon).
However, keep in mind that your tattooer is an artist, not a printer. My style may be different than theirs. What you see in their portfolio will be more indicative of the final product. Because of this, I would actually recommend finding an artist who's style you like and commissioning a custom design from them, as opposed to using one of my designs.
If you wish to leave a tip for using my artwork, it is much appreciated!
I do not do tattoo commissions.

I have a retail shop and want to carry your products! Do you wholesale?

Yes I do! I offer wholesale for card decks, prints, stickers and more. If you are interested, please message me with a link to your store and I'll send you login info for my wholesale store.
Please note that I do not accept new wholesale clients during the months of November/December.

Are any previous editions from the tarot/oracle deck for sale? Will you be making any revisions to the deck for future editions?

Sorry, no! I don't keep previous editions on hand. Once they're gone they're gone.
I am not planning on making any more artwork revisions to the deck. This includes borderless/pip-less/etc versions. I'd much rather spend that time and energy making new things, including new decks! Thanks for understanding.

Do you do collaborations with influencers/tarot readers in exchange for reviews?

Nope.

Custom art/commissions

I am now open for commissions! Please send me an email at thecreepingmoon @ gmail . com

I am available for private commissions (portraits etc.) as well as commercial projects (book covers, spot illustrations, game/card art, etc.). Please take a look at my portfolio to see the extent of my work. 

Please note that I don't do tattoo designs and typography/vector-based graphics.